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nd bd handles your personal data with a clear purpose — to run your account, process transactions through Nagad and Rocket, and keep your activity secure. This policy explains exactly what we collect, how we use it, and what choices you have over your own information.
When you open an account with nd bd, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, which may include Nagad or Rocket. We also collect data generated by your account activity: session logs, device type, browser identifiers and the pages you navigate. This information lets us operate your account correctly and respond to support requests you raise. We do not sell your personal data to third parties. We share it only where necessary to process a transaction, verify your identity or comply with a request from a competent authority under applicable law. Where a third-party service is involved — such as a payment processor handling a Nagad or Rocket transfer — that party operates under its own data terms, which we encourage you to review. Data we hold is kept only as long as your account remains active or as required by applicable record-keeping rules. After that period, we delete or anonymise it. Access to this site and its account features depends on your local law and eligible regions. If you are unsure whether use is permitted in your location, review the terms shown during account registration before proceeding.
This policy applies to data we process when you interact with nd bd directly — through your account, the lobby, or our support routes. It does not extend to third-party sites or services that may be linked from our pages. Knowing where coverage begins and ends helps you decide which terms to read before acting.
Data collected during login, registration and account settings changes falls fully within this policy. This includes the email address, mobile number and payment details you enter when you create or update your nd bd account.
Payment records tied to Nagad or Rocket transfers are processed under this policy and the relevant payment provider's own terms. We hold a record of amounts and timestamps; the payment rail itself operates under its separate privacy framework.
Session data, page-navigation logs and cookie identifiers gathered while you browse the nd bd lobby are covered here. We use this to keep the site functioning correctly on your device and to improve how sections load for mobile access.
Studio content from providers such as Bigtime Gaming, PlayStar, Habanero and CQ9 is delivered through their own systems. Once data passes to a third-party service, that party's privacy terms govern it. We are not responsible for how they handle it.
You have concrete choices over the personal information nd bd holds about you. Your account settings page shows the details we have on file — name, contact, linked payment methods like Nagad or Rocket — and you can update most of them directly from there. If something is incorrect and you cannot edit it yourself, our support team can make the correction after verifying your identity through the steps shown in your account. You can ask us what data we hold, request a copy of it, or raise a question about how a specific piece of information is being used. To do any of these, use the support contact route published in the account help section. We will respond through the same channel you used to reach us. If you choose to close your account, we will follow the retention period stated in our policy before removing your data from active systems. Eligibility to exercise these rights may depend on your local law and the eligible regions in which the service operates.
Open the account settings section to see the personal details we currently hold. Your registered contact, linked payment option and session preferences are listed there. If a detail looks wrong, you can edit it directly on that screen without contacting support.
For fields you cannot change yourself — such as your registered name or identity document — contact support through the route in your account help area. We verify your identity first, then make the correction and confirm it back to you.
If you want to know specifically what data we hold or how it is being used, submit your question through the published support contact route. State clearly what information you are asking about so we can respond accurately and without delay.
Account closure requests are handled through support. After your request is confirmed, we retain your data only for the period required by applicable rules, then delete or anonymise it. The steps are shown in the account closure section of our help pages.
If you have a question about this privacy policy, want to review or correct your data, or need to raise a concern, use the contact routes published in your account help section. We do not publish operating hours we cannot verify, so check the current availability shown on the contact page.
The live chat option is accessible from the account help section once you are signed in. Use it to raise data questions, request a copy of your information or flag an issue with how your account details appear.
For written privacy requests — including data access, correction or account closure — use the email address listed in the help and contact area of your account. Write clearly which data matter your request concerns so we can respond accurately.
Your signed-in account contains a dedicated help section that lists current support routes, policy documents and the steps for common requests. Check there first for the most current contact details before reaching out through any channel.
Data security at nd bd starts with access controls on your account — your login credentials are not stored in plain text, and account changes require re-authentication. We apply technical measures to protect data in transit and at rest, though no system eliminates all risk entirely.
We use cookies to keep your session active, remember your preferred language setting and measure which sections of the lobby you visit most. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your account session behaves on mobile.
Account access is protected by the credentials you set at registration. We do not share your login details with anyone. If you suspect unauthorised access, change your password immediately through the account settings page and contact support using the route shown there.
We keep your personal data while your account is active and for any period required under applicable rules after closure. Transaction records linked to Nagad or Rocket payments are retained as part of that requirement. After the retention period, data is deleted or anonymised.
When we update this policy, we publish the revised version on this page with a note at the top indicating the change. Continuing to use your account after a policy update means you have seen the revised terms. Check this page periodically if you want to stay current.
These questions cover the data and account rights topics that come up most often. If yours is not here, use the support contact route in your account help section to ask it directly.
We collect the information you enter at registration — name, contact details, chosen payment method — plus session and device data generated when you use the site. Nagad or Rocket transaction records are also held as part of your account history. Nothing is collected beyond what account operation requires.
We share data only where necessary: to process a payment through Nagad or Rocket, to verify your identity, or when required by a competent authority under applicable law. We do not sell your data. Third-party services like game studios operate under their own privacy terms once data reaches their systems.
Start by opening your account settings page — your registered contact, linked payment method and session preferences are visible there. For a fuller picture, submit a data access request through the email support route listed in your account help section and specify exactly what information you want to review.
Yes. Many account fields can be edited directly in settings. Fields you cannot change yourself — such as your registered name — require a support request. For deletion, contact us through the published route; we follow the retention period required by applicable rules before removing data from active systems.
After your account is closed, we retain your data for the period required under applicable record-keeping rules, which may include transaction logs tied to Nagad or Rocket payments. Once that period ends, the data is deleted or anonymised. The specific retention length depends on the rules applicable in your eligible region.
This policy covers how we handle your data when you use nd bd. Whether access to the service itself is permitted depends on your local law and eligible regions. If you are uncertain about eligibility where you are located, review the terms shown at account registration before proceeding.