This page sets out the terms that govern your use of nd bd — from account access and transactions to what we collect and how we handle it. Whether you access via mobile with Nagad or Rocket, or log in from a browser, these terms apply to you. Access to nd bd depends on your local law and eligible region.
Account Access Terms
Transaction Policy
Data Handling
Jurisdiction Notice
POLICY POSTURE
Our Legal Position and How It Applies
nd bd operates as a casino-led platform serving Bangladesh, and these legal terms define the relationship between you and us whenever you access our lobby, manage your account or conduct a transaction. Availability of the site and its features — including wallet deposits via Nagad or Rocket — depends entirely on your local law and the eligible regions defined in our full terms. We do not make claims of lawful access in jurisdictions where online gaming is restricted; it is your responsibility to check the rules that apply in your location before opening an account. Our terms cover the full account lifecycle: from the moment you register to every withdrawal or deposit you submit through your mobile wallet. Nothing in these terms limits your ability to raise a question or request a correction — those rights are described in the sections below. We update these terms when our policy changes, and the version shown on this page is the one currently in force. If you use the site after we post an update, we take that as your acknowledgement of the revised terms. For account-specific questions, our support channel is the correct first contact.
Nagad
Rocket
bKash
Account Wallet
Mobile Access
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every part of your experience on nd bd falls under the same rules. Here is a clear breakdown of where this policy applies and where it stops — so you know exactly what we are responsible for and what falls outside our direct control.
Account Access
This policy fully covers how you register, log in, update your details and close your account. Steps shown inside your account dashboard are governed by these terms. Any access issue should be raised with our support team first.
Transactions
Deposits and withdrawals processed through Nagad, Rocket or bKash are within scope. We apply the limits and verification steps shown in your account at the time of the transaction. We do not control the processing rules of those wallet providers.
Site Content
Game content supplied by studios in our lobby — including titles available from Bigtime Gaming, PlayStar, Habanero and CQ9 — is subject to those studios' own content terms. Our policy governs how you access them; it does not override studio-side rules.
Third-Party Services
Links or connections to external payment processors, identity verification services or device operating systems fall outside this policy. We are not liable for how those services handle your data or transactions once you leave our platform flow.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
Your account on nd bd is yours to manage. You can review your transaction history at any point by opening the history section in your signed-in account — this shows every deposit and withdrawal you have submitted, including those processed via Nagad or Rocket. If any personal detail we hold is incorrect, you can request a correction by contacting our support team directly; we will verify your identity first and then update the record. You also have the right to ask what data we hold about you, and we will respond through the support channel you used to raise the question. If you decide to close your account, that request should also come through support — we will confirm the steps and timeline once we receive it. None of these rights require you to make a legal claim; they are standard account-management options available to any registered user. We aim to acknowledge every request and give you a clear next step.
Review Your Records
Open the transaction history tab in your account to see a full log of deposits, withdrawals and activity. No need to contact support for a routine history check — it is right there in your dashboard.
Correct Account Details
If your name, mobile number or linked wallet details need updating, contact support with the correction. We will verify your identity against what we already hold before making any change.
Raise a Policy Question
Any question about how a term applies to your account can go to our support team. Use the live chat or email route shown on the contact page — we will respond with the relevant policy clause and what it means for your situation.
Request Account Closure
Send a closure request through support. We will confirm receipt, outline any outstanding balance steps and let you know the timeline before we act. Your transaction records remain accessible to you during that process.
CONTACT ROUTES
How to Reach Us on a Policy Matter
If you have a question that is specifically about these legal terms — your rights, a data request, an account correction or a dispute — the routes below are the right place to start. Use the channel that suits the urgency of your question.
Live Chat
The live chat option is accessible from your signed-in account. Open it from the support icon visible in the bottom corner of the lobby. Use this for account-access or transaction questions where a quick back-and-forth helps.
Email Support
For formal policy questions — data requests, account correction records or written dispute submissions — email is the right channel. The address is shown on our contact page. We respond in writing so you have a record of our reply.
Account Help Section
Before contacting support, check the Help section inside your account. It covers common policy questions around deposits via Nagad, Rocket and bKash, account verification steps and what happens when a transaction is pending.
HOW WE HANDLE THIS
Data, Cookies, Security and Policy Changes
We keep these commitments specific and checkable — not just stated in general terms. Here is exactly how we handle the areas that matter most when you use the site.
Data Handling
We collect only what is needed to run your account: your contact details, transaction records and session data. We do not sell your personal information to third parties. The data we hold is used to process your deposits, verify your identity and respond to support queries.
Cookies and Session Data
We use cookies to keep your session active and to remember your lobby preferences. You can review or clear cookies through your browser settings at any time. Disabling them may affect how the login flow and account pages work on your device.
Account Security
Your account is protected by the credentials you set at registration. If you suspect unauthorised access, contact support immediately — we can flag the account and walk you through the steps to secure it. Do not share your login or wallet verification details with anyone.
Policy Updates and Retention
When we revise these terms, the updated version replaces the previous one on this page. We retain your account and transaction records for as long as your account is open and for the period required after closure. Contact support if you want to know what we currently hold.
POLICY QUESTIONS
Frequently Asked Questions About Our Legal Terms
These are the questions we get most often about how our policy works. If yours is not listed, reach out through the support routes above.
Does this policy apply if I access nd bd from a mobile device?
Yes. The same terms apply whether you access the site from a mobile browser, a desktop or any other device. Mobile wallet transactions through Nagad or Rocket are also fully covered. Access itself depends on your local law and eligible region regardless of device.
What personal data does nd bd hold about me?
We hold the details you provided at registration, your transaction history and session records linked to your account. To see a specific list of what we hold, send a written request to our support email. We will verify your identity and respond with the relevant records.
Can I ask nd bd to correct information on my account?
Yes. Contact our support team with the detail you want corrected and the reason. We will check it against your registered information, verify your identity, and update the record if the request is valid. Email support gives you a written trail of the correction.
How will I know if the legal terms have been updated?
The version shown on this page is always the current one. We do not send individual update notices for every revision, so check this page if you want to confirm the terms before a transaction. Continued use of the site after a change means you have acknowledged the update.
Does the policy cover my bKash or Rocket transactions?
Our terms cover how we process and record those transactions on our side. The wallet provider — bKash, Rocket or Nagad — also applies its own rules to the transfer. We are not responsible for actions taken by the wallet provider within their own system.
Is nd bd available in all regions of Bangladesh?
Availability depends on your local law and the eligible regions set out in our full terms. We do not confirm lawful access in areas where online gaming is restricted. Check the rules that apply in your location before opening or continuing to use an account.